We offer our customers 15 days from receipt of the product. In some cases we apply return fees depending on the specific case.
Just contact our customer service at 081187212616 or via wzp +393667038846 or via email at store@allaviolettaboutique.com
Due to the particular nature of the goods, for health and hygiene regulations, ONLY products that are not "tampered with" or used can be returned, and which are provided with the original sales cellophane.
ALL products that at the source (i.e. from the Production) are not provided with safety cellophane, such as for example all Frederic Malle, Le Labo, Jo Malone perfumes and products and in general all make up, cannot be returned in any case.
