Yes of course, preferably within 30 minutes of order confirmation during the week until Friday 3pm, then you have the whole weekend to make changes to orders placed from Friday 3pm to Sunday night.
from 24 to 48 hours, barring unforeseen circumstances
Orders leave every day from Monday to Friday by 3:00 pm. On Saturday and Sunday the Couriers do not collect or deliver orders.
At the moment BRT and UPS manage our deliveries.
If you are registered on our site, log in to your account and check the status of your order. If shipped, it will have an order tracking number. Click on it and check where your package is. If you are not registered, use your order confirmation email.
Don't worry!. Contact our offices by email or phone, we'll take care of everything!
SIGN WITH RESERVATION! We cannot oppose the matter to the courier if there is no reservation from the recipient
On average, there are 3 free samples and they cannot be chosen, that's why we have our active samples service.
Violetta Boutique supplies directly and exclusively from Official and Exclusive Manufacturers and Distributors. For this reason, it will be our responsibility to verify all possible discrepancies and proceed with the replacement and/or refund. All at our expense.
